Terms & conditions
Application
- Our general terms and conditions apply to
every offer from us as a merchant to you as a consumer (every natural
person who obtains or uses marketed products or services for
non-professional objectives). - Placing an order on our website implies
the express acknowledgement of our general terms and conditions that are
available on the website.
Price
- All prices are in Euro, including VAT and
excluding shipping costs. Shipping costs are always for the customer,
unless otherwise stated. Please check the shipping costs on the ‘shipping’
page. If you wish to order outside the referenced shipping areas, please
contact us (hello@cabinedodo.com) so we can calculate the shipping costs.
Some countries charge import taxes and other duties, Cabine Dodo will not
pay for these extra charges and we cannot inform you about these costs. - Cabine Dodo has the right to change
prices. It might be possible that the information showed on the webshop is
not 100% correct or up to date. Cabine Dodo is not bound by this kind of
human errors or mistakes. - The price shown only applies to the
product described by words. Associated pictures are inspirational and can
show items which are not included in the shown price.
Payment
- We can only accept payment via the secured
payment module on our website. Cash on delivery or payment by bank
transfer are not possible. - We will only proceed with your order once
we have received a confirmation of your payment. Until then, all goods are
property of Cabine dodo.
Delivery
- All products will be delivered to the
address specified by you when placing your order. - The delivery of you order will start once
we have received your payment. We deliver to Belgium, the Netherlands,
Luxembourg, France, Germany, etc., but please do not hesitate to contact us
(hello@cabinedodo.com) if your delivery address is outside one of these
countries. - Usually your package will be delivered in
2 to 4 business days (for Belgium). Our standard courier service is bpost.
Deliveries are made Monday through Friday, except during holidays. When
your package is shipped, you will receive an email prior delivery
containing tracking information. - Cabine Dodo is not liable for delivery
delays or packages getting lost by the courier service. - Cabine Dodo is not responsible for
packages which have not been received or collected. These packages will be
returned to Cabine Dodo. In this case, we are not responsible for the
extra shipping and packaging costs. - If during transport goods are damaged or
do not match with the items you ordered, you must report this as soon as
possible and certainly within 3 days after delivery. Non-conforming
articles must be returned to us within 14 calendar days after receipt. Complaints
must be submitted in writing to hello@cabinedodo.com.
Return and
recall
- You have the right to return products you
bought from us for 14 days after delivery. The products cannot be worn or
used (postal costs will need to be covered by yourself). If we notice
there is damage or dirt to the products, or if they are clearly worn, we
have the right to reject the returned products. Please do not remove any
hangtags. - Within 30 days, we will pay back the
amount of the returned goods, excluding shipping costs. The costs of
resending the goods to Cabine Dodo always need to be paid by the customer. - Please return the goods by courier to the
following address: Groenenborglei 44, 2540 Hove, Belgium. Please contact
us at hello@cabinedodo.com if you wish to deliver items
personally to the above address. - We recommend you send back items by
courier with a track and trace option. In this case, you are sure the
package will be delivered safely. Cabine Dodo is not liable for lost
packages. - Items on sale cannot be returned or
exchanged.
Force majeur
- In case of force majeure, we are not
obliged to fulfil our obligations. In that case, we can suspend our
obligations for the duration of the force majeure or terminate the
agreement definitively. - Force majeure is any circumstance beyond
our control which prevents the full or partial fulfilment of our
obligations. Including but not limited to fire, strikes, business
interruptions, power failures, stock failures, failures in
(telecommunication) networks or connections, …
Intellectual
property
- Our website, photos, texts, logos, names
and in general all our communications are protected by intellectual
property rights that either belong to us or to our suppliers or other
entitled parties. - It is prohibited to use or make changes in
the intellectual property rights as described in this article. For
example, drawings and photographs, texts, logos, colour combinations,
etc... may not be copied or reproduced without our prior express written
consent.
Contact
The website www.cabinedodo.com is owned and operated by:
Cabine Dodo BV
Groenenborglei 44
2540 Hove, Belgium
BE1036388679
Vendors : cabinedodo@outlook.com
Customers : hello@cabinedodo.com